Dear Mark,
Further to my update it is now 2204, and the 2158 Oxford service has moved about 150 yards from Reading station and stopped. There really can be no valid excuse for this lamentable service, and there has been no communication from the driver. 2205 now.
Poor, very poor
I surprised myself that I didn't sink to profanity given how furious I was. I'm not sure what sort of response I'll get, but will let you know.
Goodnight, and safe travelling.
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