So far this week every train I've caught has been late, except they haven't all been because the FGW info boards say they are on time, and even arrived, even when I can't see a train at the platform.
Maybe this explains why people fall in front of trains, as they blindly believe the information on the sign and step forth into the Invisible Express.
Maybe we have entered the Twilight Zone, and there really is a train their, it's just not in the dimension I am standing in.
In this parallel world, Planet FGW, all is well, services are 100% reliable, every customer gets a seat, there are never trackside equipment issues, there are no...what's the word I'm looking for...mutters...no....eccentrics (that'll do) waiting to pounce and sit by you, airc conditioning works perfectly, staff are all pleasant and helpful, in fact all is right with the world.
Sounds idyllic from a travellers point of view, if only I could find my way there....
This may be of interest then...
ReplyDeletehttp://www.bbc.co.uk/news/uk-england-bristol-17603176
And trust me, FGW knows that all is not well.
ReplyDeleteDarry1976 they may well know but show no sign of trying to resolve any of the issues to their passengers, who find it hard to believe some of the press reports, even of they may well be accurate
DeleteA lot of the issues need money, which FGW MUST under the terms of their franchise agreement go to the Department for Transport for money. It's the civil servants that micro-manage the railways.
ReplyDeleteDarryl1976, thanks for your thoughts. Whilst I understand the issue of funding that doesn't excuse some at times blatantly woeful service from FGW. And things have got worse since they decided to pull out of the franchise for these routes in the future.
ReplyDelete