Wednesday, 28 March 2012

I live in hope...

Tonight after a dinner with work I take on the challenges of the evening service, when a 25 minute journey to Reading lasts 36 minutes...officially, and all being well my journey time should in total be one hour 6 minutes. Now this is still a possibility, and I remain hopeful of success.

It's just that I can't help but think of other journeys taken at this time. For example a few weeks ago I sat on the very same service which had a halt just after Maidenhead, long enough for me to miss two connecting trains home and meaning I got in the following at.

The explanation for this....well I'd like to say there was one, however the apologetic train manager, whilst very sorry couldn't explain it.

The time before that was very similar...as was the time before that...and the time before that, though the delays were not quite as bad as last time. I did write to FGW to share my experience as a customer, but the response made me wish ai hadn't bothered, apologising, then quickly telling me I wasn't entitled to compensation, which I hadn't asked for, whilst offering no actual explanation, which I had.

Still my glass is half full and I'm sure all will be well on the outward journey. After all nothing went wrong on the journey in today...once the guard found his keys to be able to unlock the doors on the train so we could board. At least it was sunny, and the delay only a few minutes. And he apologies, and openly admitted to his mistake. A first for this week.

You'll know if all runs to time or not later.

So it's goodnight from me.....and it's goodnight from FGW ;-)

1 comment:

  1. Credit where credit is due, almost delivered bang on time, what's 3 minutes amongst friends ;-)

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